Announcements

Update on Resumption of Billing and futekiya Subscription Sign ups

Thank you for supporting futekiya.

We received a notification from Stripe that they have reactivated our account.

As a result, the suspended billing process and sign up will be resumed.

To Current Subscribers:
Current subscribers will be charged on their subscription renewal date as before.
If your subscription was set to renew during the time Stripe deactivated our billing process, you have automatically been resubscribed when our account was reactivated.
If you do not wish to be resubscribed, since this was automatically done, you can apply for a refund. Please contact us through the form below for a refund.
https://support.futekiya.com/contact/

To New Subscribers:
New users can sign up now.
If you have sent us an email address for an update regarding sign-ups reopening, we will send you a separate email soon.

We apologize for the inconvenience this incident has caused, and we sincerely thank all who sent us messages of support.

We received many kind messages from subscribers and supporters when an essential function of our service was down.

The reactivation of our Stripe account was not the result of our negotiations with Stripe. Instead, it was the result of Boys’ Love (BL) fans and futekiya fans voicing their concerns and support for having a BL manga subscription.

We apologize again to the publishers and artists who experienced inconveniences for this past week. We continue to be grateful for your understanding and willingness to work with us.

We regret the trouble this has caused to so many people, and we will use this experience to prevent these types of incidents from occurring in the future.

At the same time, we also understand the seriousness of this incident and the issues to which it relates.

As a new service, particularly a service focused on BL manga, there are still many obstacles we are working to overcome. There is also quite a lot of expectations from passionate BL fans that want to support the industry and artists. We do not wish to betray these expectations and will do everything in our power to face these challenges.

Once again, thank you for your patience and understanding this past week.

Back to top button